Terms & Conditions

Last updated: June 2026

These Terms and Conditions ("Agreement") govern the professional services provided by OZZO Marketing ("Agency") to clients ("Client"). By engaging OZZO Marketing, you agree to be bound by this Agreement.

1. Services

OZZO Marketing provides paid media management services including: campaign strategy, setup, and management on Meta (Facebook/Instagram), Google Ads, and/or TikTok Ads; creative production (ad visuals and copy) per the applicable plan; campaign monitoring and optimization; bi-weekly performance reporting; and strategic consultation via agreed channels.

The specific scope, platforms, and deliverables are defined in the Client's selected service plan and onboarding documentation. Services not explicitly listed are excluded.

2. Payment & Billing

2.1 Retainer Fee. Services are billed on a monthly retainer as agreed in writing prior to commencement.

2.2 Payment Due Date. Invoices are due within 7 calendar days of issuance unless otherwise agreed in writing.

2.3 Late Payments. Overdue balances accrue interest at 1.5% per month from the due date until paid in full. OZZO Marketing reserves the right to suspend all active campaigns and services until outstanding amounts are settled. The Client shall also bear any legal or collection costs incurred in recovering overdue amounts.

2.4 Final Invoice. Upon termination of this Agreement, OZZO Marketing will issue a final invoice within 15 days (NET 15) covering all services rendered through the end of the engagement.

2.5 Ad Spend. The monthly retainer covers management and creative services only. Advertising budget paid directly to Meta, Google, TikTok, or other platforms is the Client's sole responsibility. OZZO Marketing does not hold or manage Client ad spend funds.

2.6 Price Adjustments. OZZO Marketing may adjust fees with 30 days' written notice. Continued engagement after the notice period constitutes acceptance.

3. Trial Period & Termination

3.1 Trial Period. New engagements begin with a 60-day trial period from the date of first campaign activation. During this period, either party may cancel the Agreement by providing at least 10 business days' written notice.

3.2 After Trial Period. Following the trial period, this Agreement continues on a rolling monthly basis. Either party may terminate by providing 30 days' written notice via email or registered mail.

3.3 Immediate Termination. OZZO Marketing may terminate immediately if the Client: (a) fails to pay within 14 days past the due date; (b) engages in illegal or abusive conduct; or (c) materially breaches this Agreement.

3.4 No Refunds. All fees paid for services already rendered are non-refundable.

3.5 Handover. Upon termination, OZZO Marketing will provide access to all assets, reports, and account configurations within 14 days, provided all outstanding balances are settled.

4. Service Pause

4.1 Eligibility. A service pause is not available during the 60-day trial period. After the trial period ends, the Client may request a temporary pause of services.

4.2 Notice. Pause requests must be submitted in writing with at least 10 business days' notice prior to the desired start date.

4.3 Effective Date. A pause takes effect from the first day of the calendar month following the notice period. Mid-month pauses are not available.

4.4 Duration. Pauses apply in full calendar month increments only. Partial months are not available and no partial-month credits or refunds will be issued for a pause period.

4.5 During Pause. All services are fully suspended during the pause period. No deliverables, reporting, or campaign management will be provided unless separately agreed in writing.

4.6 Resumption. The Client must provide at least 10 business days' written notice to resume services. Upon resumption, standard retainer billing recommences from the first day of the resumed month.

5. Client Responsibilities

5.1 Account Access. The Client must grant appropriate admin access to all relevant ad accounts, Business Manager accounts, and analytics platforms within 5 business days of agreement commencement.

5.2 Approvals. The Client must provide timely approval on ad creatives and copy. Delays exceeding 5 business days may impact campaign timelines; OZZO Marketing is not responsible for missed deadlines caused by delayed approvals.

5.3 Accuracy. The Client warrants that all information, products, materials, and creatives provided are accurate, lawful, and do not infringe any third-party rights. OZZO Marketing is not liable for copyright, trademark, or intellectual property claims arising from Client-provided content.

5.4 Ad Budget. The Client is responsible for maintaining adequate budget in their ad accounts and keeping platform payment methods active. OZZO Marketing is not liable for campaign interruptions caused by insufficient ad budget or platform payment failures.

5.5 Communication. The Client agrees to respond to OZZO Marketing communications within 2 business days via the agreed channel.

6. Confidentiality & Trade Secrets

Both parties agree to keep confidential all proprietary business information, strategies, data, financial information, know-how, and trade secrets disclosed during the engagement ("Confidential Information"). This obligation survives termination for 2 years.

Both parties must take reasonable measures to prevent unauthorized disclosure. Confidential Information does not include information that:

  1. Was already known to the receiving party through legitimate means prior to disclosure;
  2. Becomes public knowledge before or after disclosure through no fault of the receiving party;
  3. Was authorized for disclosure in writing by the disclosing party.

Neither party shall transfer access to the other party's ad accounts or marketing systems to any third party during the term of this Agreement.

7. Intellectual Property

7.1 Creative assets produced by OZZO Marketing specifically for the Client's campaigns become the Client's property upon full payment of all fees.

7.2 Proprietary frameworks, templates, and methodologies used by OZZO Marketing remain the exclusive property of OZZO Marketing.

7.3 The Client is solely responsible for ensuring that all content, images, videos, and materials they provide do not infringe any third-party intellectual property rights. OZZO Marketing bears no liability for claims arising from Client-provided materials.

7.4 OZZO Marketing may reference the Client relationship and general results in agency portfolios unless the Client requests otherwise in writing.

8. Independence

Both parties are independent entities. Nothing in this Agreement creates a partnership, joint venture, or employer-employee relationship between OZZO Marketing and the Client. OZZO Marketing operates as an independent service provider.

9. Data & Privacy

Both parties agree to comply with applicable data protection laws, including the EU General Data Protection Regulation (GDPR, 2016/679) where applicable. Personal data shared within the scope of this engagement is used solely for the purpose of delivering the agreed services and will not be transferred to third parties without consent.

10. Performance Disclaimer

OZZO Marketing makes no guarantees of specific results, revenue, leads, or return on ad spend (ROAS). Advertising performance is subject to external factors outside our control including platform algorithm changes, market conditions, product-market fit, competition, and ad spend levels.

11. Limitation of Liability

To the maximum extent permitted by applicable law, OZZO Marketing's total liability for any claim shall not exceed the total fees paid in the 3 months preceding the claim. OZZO Marketing shall not be liable for indirect, incidental, consequential, or lost-profit damages.

12. Assignment

Neither party may assign its rights or obligations under this Agreement to a third party without the prior written consent of the other party. Any assignment made without such consent is void and of no effect.

13. Governing Law & Disputes

This Agreement is governed by the laws of the State of Israel. Any disputes shall first be addressed through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to the exclusive jurisdiction of the courts of Tel Aviv-Jaffa.

14. Severability

If any provision of this Agreement is found to be unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force.

15. Entire Agreement & Amendments

This Agreement constitutes the entire agreement between the parties and supersedes all prior discussions, representations, or agreements on the subject matter. Any amendments must be agreed in writing by both parties.

Questions? Contact us at hello@ozzomarketing.com